How much time does the remote onboarding take?

Onboarding time depends on the company's main activities, structure complexity and your cooperation.

We strive to do our best in order to onboard you within 2-3 days and our goal is to make process easy and pleasant for you!

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• Onboarding documents

  Supported formats for upload Documents in image and pdf formats are accepted. We do not accept documents in Word or other editable formats, as well as we do not support the upload of zip archives. Supported languages for documents All provided ...

• What is my role?

  If you are the only owner, director, CEO, authorised representative or significant shareholder of the company, you fully manage it, there are no complex structures then you ought to choose 1st option: "I'm the only significant shareholder and ...

• Can I add new user to manage company's bank account?

  While filling the application, you can add authorized representatives and managers. If the authorized representative is not a managing director of the company in that case we require a Power of Attorney with a 3-month-old apostille. Please note that ...

• How to contact VIALET?

  If you have specific questions prior to registration, please contact our sales team via sales@vialet.eu In case if you face any issues or difficulties using our platform, please report them to us, by following the instructions here: Reporting issues ...

• Reporting issues

  In case you face issues and cannot solve them using our FAQ section, please press button Issues? on the right side of the screen. This way issue goes straight to our CS & IT teams with all the necessary details for us to start working on the solution ...