Can I add new user to manage company's bank account?

Can I add new user to manage company's bank account?

While filling the application, you can add authorized representatives and managers.

If the authorized representative is not a managing director of the company in that case we require a Power of Attorney with a 3-month-old apostille.

Please note that the apostille/legalization may be older if the Power of Attorney or resolution of Directors (if directors have not changed) is valid.

If after onboarding you want to add a new users to manage the account and payments, please note that they must be an authorized representatives, i.e. a Power of Attorney must be issued for each person to take actions with the corporate account for legal reasons. If such a proxy authorization exists, please contact your account manager or our support team by using the chat or writing to support@vialet.eu and providing he following information:
  1. e-mail
  2. phone number
  3. document supporting right to represent

We will proceed to add a new user to your account manually. They will receive notification to join the platform using the e-mail and phone number provided. After that, they will be required to identify themselves online (ID card/passport + selfie) and will get access to the assigned account.


    • Related Articles

    • What is my role?

      If you are the only owner, director, CEO, authorised representative or significant shareholder of the company, you fully manage it, there are no complex structures then you ought to choose 1st option: "I'm the only significant shareholder and ...

    • Onboarding documents

      Supported formats for upload Documents in image and pdf formats are accepted. We do not accept documents in Word or other editable formats, as well as we do not support the upload of zip archives. Supported languages for documents All provided ...

    • Payments statuses. Successful, failed, stuck.

      If you see the payment in GREEN color, it represents a successful payment that has credited the account. If payment is colored in RED, it means the debiting payment was successful and the funds were sent to the intended recipient  If you want to send ...

    • Trouble to log-in?

      Please make sure you are using correct link: https://hub.vialet.eu/login Kindly ensure that you are using page in the original language (English) without it being translated by Google Translate or other services Please clean local storage using the ...

    • How much time does the remote onboarding take?

      Onboarding time depends on the company's main activities, structure complexity and your cooperation. We strive to do our best in order to onboard you within 2-3 days and our goal is to make process easy and pleasant for you!